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Customer Service Representative
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90663384

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Robert Half Office Team

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  5 Views, 0 Applications  
Customer Service Representative
Customer Service Representatives! Sharpen your skills as a Customer Service Representative in an expanding Manufacturing Industry through this opportunity at OfficeTeam. Are you outgoing and enjoy socializing? This could be a great position for you. This Customer Service Representative is based in a dynamic and fast-paced environment located in Grand Rapids, Michigan, and is a long term temporary-to-fulltime engagement. Get your career moving in the right direction and call Johnny Crosswait today at 616-774-9500! Daily Responsibilities: - Manage the fielding and sending of important written business correspondence - Organize and route incoming telephone calls - Give exceptional customer service in a timely fashion - Support business development and client referral goals by actively cross-selling and referring customers
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
*Req ID:* 02220-0010476118
*Functional Role:* Customer Service
*Country:* USA
*State:* MI
*Postal Code:* 49503-4195
*Compensation:* DOE
*Requirements:* - Strong problem-solving skills - Comfort in pursuing resolutions to complicated customer inquiries using complex research methods - Ability to use multiple computer systems, applications, and utilize search tools to find information - A consistently positive approach to your work that is rooted in a businesslike professionalism - Excellent verbal, written, and social communication skills - Microsoft Excel experience - Deep understanding of alphanumeric data entry - Microsoft Word experience desired - Command of call centers - Foundational knowledge in customer service - Strong customer service and office administrative skills - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred - Demonstrated talents in communicating and interacting with clients/customers, both internal and external

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